1. What is Listen Sunny Coast?
Listen Sunny Coast is your one-stop destination for Sunshine Coast radio, podcasts and local content. You can listen live to local stations, browse on-demand shows, and dive into community stories and podcasts by local voices.
2. How do I get the app?
Download the Listen Sunny Coast app via the App Store (iOS) or Google Play Store (Android). You can also listen via our website on desktop or mobile.
3. Is there a cost to use the app or website?
The core features (live radio, major podcasts, local content) are free to use. If there are premium or ad-free tiers, they will be clearly labeled — check in the app or website for any subscription details.
4. Which devices and platforms are supported?
You can use Listen Sunny Coast on:
- iOS smartphones and tablets (via the App Store)
- Android smartphones and tablets (via Google Play)
- Web browsers on desktop or laptop computers.
5. How do I find a station, show or podcast?
In the app or website:
- Use the search bar to type the station name, show title or podcast.
- Browse by category (e.g., Business, Lifestyle, True Crime, Local Voices).
- Explore featured content or “Recommended for You” sections for a quick start.
6. Can I listen live and also on demand?
Yes! You can listen to live broadcasts from local stations and you can also access many shows and podcasts on demand — whenever it suits you.
7. Downloads / Offline Listening — is it possible?
If the app supports offline mode, you’ll see a download icon next to eligible content. Tap to download and listen later without internet access. Check in the app’s help section whether this is available for your region.
8. How do I manage my account and settings?
In the app or website go to “For Me” or “Profile” — you’ll be able to update your email, set preferences, and manage passwords.
9. I have problems with playback (buffering, skipping, etc.) — what should I do?
Try the following:
- Check your internet connection (Wi-Fi or mobile data) — slower connections may cause buffering.
- Close and reopen the app; force-quit if on mobile and restart it.
- Ensure the app is updated to the latest version.
- If issues persist, visit the “Support” section in the app or website and submit a report.
10. Is my data and privacy safe?
Yes — we follow strict privacy practices. Your account and listening data are handled according to our Privacy Policy, which explains how we collect, store and use your information. You can review it in the app or website under “Privacy Policy”.
11. Can I submit my own podcast or local story?
Yes — if you are a local creator (from the Sunshine Coast region) and want to contribute a podcast or story, go to the“Contact Us” section of the website. We’ll guide you through our guidelines and process.
12. How often is new content added?
New episodes of shows and podcasts are added frequently — some daily, some weekly — and local stories and news bulletins are updated as they happen. Keep an eye on the “Latest” section in the app or website.
13. What if I used the former station apps (e.g., Mix, SEA FM) — how do I transfer?
If you previously used separate station apps (such as those for MIX or SEA FM) you can log into the Listen Sunny Coast app and find your favourite live streaming and on-demand content is now consolidated here.
14. Can I listen while using other apps / when phone is locked?
Yes — once playback starts, you can minimize the app or lock your phone and keep listening in the background. Playback controls will appear on your lock screen or notification panel (mobile devices).
15. Where can I find help or contact support?
On the website use the “Contact Us” link to send feedback or report issues.